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Category Archives: roi
Social software ROI
A few weeks ago I was in Zurich presenting at Somesso. Part of my talk was around ROI where I had the opportunity to speak about why ROI is so difficult for social software. First, it’s always worth checking whether … Continue reading
Posted in Enterprise 2.0, roi, social software
11 Comments
Death of ROI
Blog post after my own heart by Penny Edward of Headshift on the death of ROI for improvement and innovation.
Posted in Enterprise 2.0, roi
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ROI of tagging
Here’s another ROI case study of social software from IBM – in short social tagging saves the average user 12 seconds when searching for information. As there are 286,000+ searches every week, this equates to 955 hours per week resulting … Continue reading
Posted in Enterprise 2.0, roi, sales, tagging
3 Comments
Enterprise 2.0 ROI
Another day, another article which looks at making the case for Enterprise 2.0 ROI. The premise is: the average amount of productivity lost due to ‘distraction’ is 2 hours per day, the average hourly salary of a knowledge worker is … Continue reading
Posted in Enterprise 2.0, roi
4 Comments
How to sell Enterprise 2.0
Came across a presentation by Mike Kavis on how to sell SOA. It’s a great presentation and worth registering to listen to. I was struck by the parallels between how we try to position Enterprise 2.0 or Web 2.0 and … Continue reading
Posted in Enterprise 2.0, roi
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Web 2.0 ROI discussion at Web 2.0 Strategies
Was at the Web 2.0 Strategies forum today and took part in a social software ROI discussion. The discussion wandered quite easily onto the ROI of blogging or the ROI of wikis, and the features and functions of the tools. … Continue reading
Posted in blogging ROI, roi, web 2.0 roi, wiki roi
2 Comments
Case study on wiki use for revenue growth
I attended a webinar last night hosted by PBwiki titled “Growing in a down market with PBwiki“. All in all it was very interesting. Here are the main points: The webinar went very smoothly. This is not to be underestimated, … Continue reading
Posted in pbwiki, roi, wiki adoption, wiki roi, wikis
2 Comments
ROI of Social Software
A lot of social software evangelists hate the ROI argument. We like to compare it to the ROI of email and phones and complain that no-one ever asks an ROI proof for those technologies. We like cartoons like these: Yet … Continue reading
Posted in roi, social software
12 Comments
ROI of blogging
Continuing on a theme of ROI for various Web 2.0 tools, I started thinking about the ROI of blogging. Part of the problem is that blogs, being tools, can be applied to multiple problems. So the ROI of ‘blogs’ is … Continue reading
Posted in blogging ROI, blogs, roi
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Instant Messaging ROI – IBM case study
IBM have recently published an ROI study about their own internal use of instant messaging. I was initially quite excited about this, I am a huge instant messaging fan, and sometimes I think the fact that it seems like such … Continue reading
Posted in Enterprise 2.0, instant messaging, roi
4 Comments