Comments on: Web 2.0 to manage business process exceptions – another ROI http://jonmell.co.uk/web-20-to-manage-business-process/ Mon, 07 Jun 2010 20:51:48 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Social software ROI | Jon Mell - Web 2.0 ideas and strategy http://jonmell.co.uk/web-20-to-manage-business-process/comment-page-1/#comment-7507 Social software ROI | Jon Mell - Web 2.0 ideas and strategy Mon, 10 Nov 2008 16:17:31 +0000 http://jonmell.co.uk/?p=71#comment-7507 [...] up invoicing. Social interaction is different. Whereas traditional IT supports business processes, social software helps you when the business process breaks. But you don’t necessarily know how often the process breaks, it’s not as predictable [...] [...] up invoicing. Social interaction is different. Whereas traditional IT supports business processes, social software helps you when the business process breaks. But you don’t necessarily know how often the process breaks, it’s not as predictable [...]

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