Monthly Archives: July 2008

“I don’t do computers” is not an excuse

Steve Dale made a great point about my last post about putting Enterprise 2.0 tools in the flow of existing applications.  “I don’t disagree with the general thrust of your argument, i.e. keeping the tools you use within the context of … Continue reading

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Enterprise 2.0 in the flow

There’s a great article by Dave Pollard about how an edict banning email might look.  In summary it looks like this: For simple requests, use instant messaging For working on documents use screen sharing For FYI – post on e-library … Continue reading

Posted in Enterprise 2.0 | 9 Comments

Enterprise 2.0 enables business agility

When I used to live in the world of SOA – business agility was all the rage.  SOA would allow IT to respond at the speed of business, business rules could be re-worked and implemented in IT processes and systems … Continue reading

Posted in Enterprise 2.0 | 2 Comments

Sales vs Marketing

Currently reading Seth Godin’s Meatball Sundae. In a section – “what does marketing do?” he answers “we close the sale”. Love to see a sales director’s response to that…

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The job’s not done until it’s in the wiki!

Was talking to a client today about the culture they wanted around their wiki. “The job’s not done until it’s in the wiki” was the instant reply – great idea! Should I be scared that clients are better at this … Continue reading

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Enterprise 2.0 – CIO bypass

In my last post, Peter Williams from Deloitte talked about bypassing his CIO to help get Enterprise 2.0 tools (PBwiki in this case) through the door. I’ve recently been thinking about the different ways to justify Enterprise 2.0, and the … Continue reading

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Wiki case study – collaboration

PBwiki held another webinar a few weeks ago about a case study with Deloitte Digital.  Deloitte Digital is a startup of about 20 people within the Deloitte group (165,000 people). Peter Williams from Deloitte Digital talked about two different wikis … Continue reading

Posted in wiki adoption, wikis | 4 Comments

Wiki ROI Calculator

PBWiki have posted an ROI calculator tool for wikis.  It’s not my preferred Enterprise 2.0 ROI method, I like to start small and use case studies, but for those who work in an organisation which demand the sorts of ROI … Continue reading

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Corporate use of Twitter

Great article about Comcast and SouthWest airlines monitoring Twitter for customer feedback “When C.C. Chapman noticed a blemish in his high-definition television’s reception during the NBA playoffs recently, he blasted a quick gripe about Comcast into the online ether, using … Continue reading

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Enterprise 2.0 ROI

Another day, another article which looks at making the case for Enterprise 2.0 ROI.  The premise is: the average amount of productivity lost due to ‘distraction’ is 2 hours per day, the average hourly salary of a knowledge worker is … Continue reading

Posted in Enterprise 2.0, roi | 4 Comments