Category Archives: wiki roi

A set of blog posts about the business roi of wikis

Wiki ROI Calculator

PBWiki have posted an ROI calculator tool for wikis. ┬áIt’s not my preferred Enterprise 2.0 ROI method, I like to start small and use case studies, but for those who work in an organisation which demand the sorts of ROI … Continue reading

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Web 2.0 ROI discussion at Web 2.0 Strategies

Was at the Web 2.0 Strategies forum today and took part in a social software ROI discussion. The discussion wandered quite easily onto the ROI of blogging or the ROI of wikis, and the features and functions of the tools. … Continue reading

Posted in blogging ROI, roi, web 2.0 roi, wiki roi | 2 Comments

Case study on wiki use for revenue growth

I attended a webinar last night hosted by PBwiki titled “Growing in a down market with PBwiki“. All in all it was very interesting. Here are the main points: The webinar went very smoothly. This is not to be underestimated, … Continue reading

Posted in pbwiki, roi, wiki adoption, wiki roi, wikis | 2 Comments

Case study using wiki and social software in the Enterprise – conversation with Luis Suarez

After my post on Wiki ROI which looked at Luis Suarez’s experiment of not replying to email but instead responding through social software tools such as wikis and instant messaging, several questions arose from friends and colleagues. At the same … Continue reading

Posted in roi, wiki adoption, wiki roi | 1 Comment

Wiki ROI – final thoughts

Just some final thoughts around wiki ROI and to pull together some conversations that have been happening off-blog. Luis was kind enough to get in touch and shed some light on some of my assumptions. Yes, he is internally facing … Continue reading

Posted in roi, wiki roi, wikis | 3 Comments

Wikis as alternatives to email – find the ROI

There’s a really interesting article on with Ross Mayfield, the co-founder of Socialtext. In it, he talks about how wikis can end ‘Reply-All’ email threads. Luis Suarez of IBM has taken it a step further, and on 15th February … Continue reading

Posted in email, roi, wiki roi, wikis | 11 Comments